This instruction is applicable to the company's whole-house customized furniture products. The content is prepared as a public display version for the official website and is suitable for daily family reference.
Prolonged exposure to humid conditions can lead to:
The following actions can cause damage to furniture and affect warranties:
Please follow these precautions to maintain proper ventilation performance and cabinet durability:
After long-term use of furniture products, the following faults may occur. Please refer to the table below for the possible causes and troubleshooting methods.
| Fault Condition | Cause Analysis | Troubleshooting Method |
|---|---|---|
| Drawer does not open smoothly |
①Overloaded ② Screws connecting one side of the slide rail to the cabinet are loose ③ Lack of lubricant |
Reduce the load, remove the drawer, tighten the screws with a Phillips screwdriver, and add lubricant appropriately. |
| Door panel sags or rubs against another door panel |
①The door panel has collided with the cabinet side panel for a long time, causing the hinge base screws to loosen ② Adjustment screws have become loose |
Lift the door panel back to its original position, tighten the base screws with a Phillips screwdriver, and properly adjust the screws on the hinge. |
| Large-size door panel slightly warps or bulges | Deformation caused by air that is too humid or too dry | Adjust the front and back hinge screws corresponding to the warped area, and keep the indoor humidity within a reasonable range. |
| Exposed handle becomes loose | Long-term use causes the handle screws to loosen | Tighten the handle screws behind the door using a Phillips screwdriver. |
| Uneven gaps above and below the sliding door panel and cabinet body | Long-term sliding use causes the roller screws to loosen | Locate the sliding door corresponding to the side with the larger gap, then adjust the rear roller screws up or down accordingly. |
| Edging strip lifts, curls, or delaminates | Caused by environmental temperature | Use a household hair dryer to blow hot air toward the lifted edging strip until the adhesive softens, then press it back firmly and allow it to cool. |
| Rechargeable light does not turn on | Battery is depleted or the switch is not turned on | Remove the light, fully charge it, and switch the button on top to “ON”. |
| After a period of use, there is a slight colour difference between the PVC edge banding and the cabinet body | The PVC edge banding and the board material are different in material and surface treatment process, so after colour change over time, a slight colour difference may appear | This is a normal phenomenon. |
| Slight odour from the cabinet body | The wood-based panel substrate used in panel furniture is made by compressing wood particles or wood fibres under high temperature and high pressure with adhesive. Under these conditions, the base material itself may release trace gases and small amounts of volatile substances. Different people have different sensitivities to smell, so some users may notice a slight odour from the cabinet body. This is a normal phenomenon and is not harmful to the human body. | Before moving in, it is recommended to open the wardrobe doors, pull out the drawers, and keep the room ventilated for about one week. The odour will gradually disappear. Bamboo charcoal or odour absorbers may also be used to help remove the smell. |
| Shelf board deforms | Too many or overly heavy items are placed on the shelf board, exceeding the maximum load-bearing capacity of the panel and causing it to bend or sink | Reduce the quantity and weight of the items, and place heavier items as close as possible to the vertical side support positions. |
| Water basin drain pipe leaks or the cabinet bottom becomes damp | After long-term alternating use of hot and cold water, the drain pipe remains in a repeated expansion and contraction condition. Over time, leakage or loosening at the pipe connection may occur. | Tighten the leaking or loosened connection point accordingly. If the issue cannot be resolved, please promptly arrange for after-sales maintenance personnel to inspect and repair it on site. |
If you find abnormal conditions such as furniture deformation, abnormal noise, mold, etc., please contact the after-sales service team in time.
This description is a public display version on the official website, and the actual product and contract terms shall prevail. The company reserves the right of final interpretation.